At Vrindavan Shopping, we strive to provide you with a seamless and enjoyable shopping experience. Our Cancellation and Refund Policy is designed to ensure fairness and transparency. Please take a moment to familiarize yourself with the following terms:
Cancellation Policy:
Order Cancellation:
You may cancel your order within 24 hours of placing it.
To cancel an order, please contact our customer support with your order details.
Cancellations are subject to approval and may not be possible for orders that have already been processed or shipped.
Refund Policy:
Eligibility for Refund:
Refunds are applicable in cases of damaged or defective products, delivery of incorrect items, or orders cancelled within the stipulated time frame.
If you believe you are eligible for a refund, please contact our customer support with relevant details and supporting evidence.
Refund Process:
Refunds will be processed within 2 business days after approval.
The refund will be issued to the original payment method used during the purchase.
Please note that it may take additional time for the refunded amount to reflect in your account.
Non-Refundable Items:
Certain items, such as downloadable software, gift cards, and personalized/customized products, are non-refundable.
Return Shipping:
If a return is necessary, detailed instructions will be provided, and return shipping costs may be covered by Vrindavan Shopping for eligible cases.
Important Notes:
Communication:
Keep us informed and maintain open communication for a smoother resolution process.
Provide clear details and photographic evidence when reporting damaged or defective items.
Cancellation/Refund Disputes:
In the event of any disputes, Vrindavan Shopping reserves the right to make the final decision on whether to approve a cancellation or issue a refund.
Policy Updates:
This policy is subject to change. Please check our website for the latest version.
If you have any questions or concerns regarding our Cancellation and Refund Policy, feel free to reach out to our customer support. We appreciate your trust in Vrindavan Shopping and are committed to ensuring your satisfaction.
Thank you for choosing Vrindavan Shopping